- Avoca Customers
- Trusted by the industry leaders
Explore how the world’s leading HVAC companies use Avoca to never miss a call and maximize their bookings























Avoca was so easy! It took 10 minutes to set up
AAA Service
Case Study
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Achieving 70% YoY Growth Without Increasing Marketing Spend
HL Bowman
Case Study
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Cut response time from 5 minutes to instant
My Plumber Plus
Case Study
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Scaling rapidly without increasing overhead
Reliable Comfort
Case Study
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Avoca is the clear winner for peace of mind
Rescue Air & Plumbing
Case Study
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Results after 6 months
Avoca customers are winning
27
%
higher booking rates
45
%
payroll savings
12
%
Better CSAT scores
0
%
Abandonment Rate
“Avoca came in with deep industry & AI expertise, worked with me to develop the Sila Standard, and now we’re rolling out the system Sila-wide at an exceptional pace.”
Keith Chisholm
CTO
,
Sila Services
,

“I can run a $100M business with 9 CSRs because Avoca handles 70% of our entire call volume– all while booking at a higher rate than ever before.”
Bryan Enders
President
,
HL Bowman
,
“Avoca doesn’t get tired, doesn’t call in sick, and doesn’t have a bad day. If you want to sleep at night knowing that every call is captured and answered the way you want it, Avoca is the clear winner.”
Andreas Bouras
Operations Manager
,
Rescue Air & Plumbing
,

“Ever since we started using Avoca in our call center, call quality is up from 40% to 95%, booking percentage sits comfortably at 85% and we’re averaging 400 calls WEEKLY.”
John Wilson
CEO
,
Wilson Companies
,

“Avoca quickly gained the trust of many of our members with their comprehensive suite of AI solutions and their dedication to increase contractors’ booking rate.”
Ilse Larsen
Director of Strategic Partnerships
,
,
Nexstar

“Before Avoca our customers were waiting 4 to 5 minutes, and sometimes they weren’t getting answered at all. Now if we don’t answer it, it’s going straight to Avoca.”
Phil Hopkins
Director of Operations
,
My Plumber Plus
,

Testimonials
The world-leading home services businesses use Avoca to capture every sale and scale faster
Web based services
Supports call-backs
Post-call analytics
Outbound call initiation
On 24/7
No sick days
Instant response
Never miss a call
Never make same mistake twice
Infinitely scalable
Human-AI hybrid team
Consistent accuracy
Call reclassification
Built by MIT Voice AI Researchers
Best ServiceTitan integration
CSR Call QA
100% visibility into every CSR call
Auto-reclassify calls
Optimize booking rates
Web based services
Supports call-backs
Post-call analytics
Outbound call initiation
On 24/7
No sick days
Instant response
Never miss a call
Never make same mistake twice
Infinitely scalable
Human-AI hybrid team
Consistent accuracy
Call reclassification
Built by MIT Voice AI Researchers
Best ServiceTitan integration
CSR Call QA
100% visibility into every CSR call
Auto-reclassify calls
Optimize booking rates
Web scheduling
Surface true booking rate
Consistent call and web experience
Recognize existing customers
Higher booking rates
Consistent customer experience
Designed for Home Services
Get more leads
Backed by Nexstar, EGIA, and Home Service Freedom
Web scheduling
Surface true booking rate
Consistent call and web experience
Recognize existing customers
Higher booking rates
Consistent customer experience
Designed for Home Services
Get more leads
Backed by Nexstar, EGIA, and Home Service Freedom
