• Avoca Customers
    1. Trusted by the industry leaders

Explore how the world’s leading HVAC companies use Avoca to never miss a call and maximize their bookings

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After-hour booking rate grew from 53% to 90%

AireServ
Case Study

Avoca is the clear winner for peace of mind

Rescue Air & Plumbing
Case Study
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Stopped working weekends and grew revenue by $170K

Top Flight Electric
Case Study
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Results after 6 months
Avoca customers are winning
27
%
higher booking rates
45
%
payroll savings
12
%
Better CSAT scores
0
%
Abandonment Rate

"Avoca came in with deep industry & AI expertise, worked with me to develop the Sila Standard, and now we’re rolling out the system Sila-wide at an exceptional pace"

Keith Chisholm
CTO
,
Sila Services
,

“I can run a $100M business with 9 CSRs because Avoca handles 70% of our entire call volume– all while booking at a higher rate than ever before.”

Bryan Enders
President
,
H.L. Bowman
,

"Avoca doesn’t get tired, doesn’t call in sick, and doesn’t have a bad day. If you want to sleep at night knowing that every call is captured and answered the way you want it, Avoca is the clear winner."

Andreas Bouras
Operations Manager
,
Rescue Air & Plumbing
,

"Since we started using Avoca we doubled our booking rate and call quality, halved our operational spend, and recommended it to dozens of contractors. It's a no brainer."

John Wilson
CEO
,
Wilson Companies
,

"Avoca quickly gained the trust of many of our members with their comprehensive suite of AI solutions and their dedication to increase contractors' booking rate"

Ilse Larsen
Director of Strategic Partnerships
,
,
Nexstar

"Before Avoca out customers were waiting 4 to 5 minutes, and sometimes they weren't getting answered at all. Now if we don't answer it, it's going strait to Avoca."

Phil Hopkins
Director of Operations
,
My Plumber Plus
,

"When we switched to Avoca from our previous answering service our booking rate went from 55% to 90%. Our dispatch board got so full we had to hire more technicians!"

Nicki Cota
Owner
,
AireServ
,

"Avoca was so easy to set up. I can't describe how easy it was... it felt like nothing."

Christina Gutierrez
Customer Service Manager
,
AAA Service
,

Testimonials

The world-leading home services businesses use Avoca to capture every sale and scale faster
Say hello to your new CSR
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