Newsroom

"Avoca came in with deep industry & AI expertise, worked with me to develop the Sila Standard, and now we’re rolling out the system Sila-wide at an exceptional pace"

“I can run a $100M business with 9 CSRs because Avoca handles 70% of our entire call volume– all while booking at a higher rate than ever before.”

"Avoca doesn’t get tired, doesn’t call in sick, and doesn’t have a bad day. If you want to sleep at night knowing that every call is captured and answered the way you want it, Avoca is the clear winner."

"Since we started using Avoca we doubled our booking rate and call quality, halved our operational spend, and recommended it to dozens of contractors. It's a no brainer."

"Avoca quickly gained the trust of many of our members with their comprehensive suite of AI solutions and their dedication to increase contractors' booking rate"

"Before Avoca out customers were waiting 4 to 5 minutes, and sometimes they weren't getting answered at all. Now if we don't answer it, it's going strait to Avoca."

"When we switched to Avoca from our previous answering service our booking rate went from 55% to 90%. Our dispatch board got so full we had to hire more technicians!"

"Avoca was so easy to set up. I can't describe how easy it was... it felt like nothing."